Customer Tools - Flexivan

Take control of managing your chassis using AIM360. FlexiVan’s proprietary platform gives you near real-time visibility and provides network insights by harnessing the data collected from your fleet. Use your AIM360 login to also access important account information, including balances and outstanding invoices, in one centralized hub

Chassis Look Up>

Enter your equipment number, license plate or VIN to look up a chassis with ease.

Roadside Service>

Our dedicated team is committed to getting you back on the road. Whether it’s roadside assistance or help reporting a damaged chassis, we are equipped to solve any problems with minimal down-time.

Incident Reporting>

All incident reports must be submitted to FlexiVan within 24 hours from when the incident occurred or was discovered. Police must be notified of all incidents immediately.

Tolls & Citations>

Our new traffic toll program offers immediate back-up toll coverage for our motor carrier customers.

Inspections>

Federal law requires that detailed inspection reports be provided to Intermodal Equipment Providers (IEP) to ensure the proper safety, maintenance and repair of all equipment.

Dispute a Bill>

Dispute a Pool Invoice through our CSM Portal. Disputes need to be submitted within 30 days of Invoice Date.

Street Turns>

Motor Carriers can submit requests to change possession of equipment for any participating pool.